Basis for highly secure working
IT Operations & Managed Services
Backup
Client Management
Managed firewall
Secure IT starts with a well thought-out infrastructure.
IT Operations - consulting with vision
In a digital world where mobile working and complex networks have long been standard, the IT infrastructure is the backbone of any security strategy. This is precisely where agilimo’s new IT Operations division comes in – as a logical addition to our high-security cybersecurity solutions.
We support medium-sized companies in making their IT landscape future-proof, scalable and resilient. Our focus is not only on the secure integration of mobile devices, but also on the holistic analysis and optimization of your existing system architectures.
Our consulting services in the area of IT operations include
- Modern Workplace & Mobile Device Management (MDM) – including architecture consulting, platform selection and integration of mobile workstations.
- Inventory analyses and health checks of your current MDM environment and infrastructure.
- Strategic consulting on IT security architectures, for example with regard to security by design.
- Assessment of the threat situation from external attackers and optimization of existing protection mechanisms.
Our claim: We do not think of IT Operations in isolation – but as a technical foundation for secure, high-performance and economical IT security solutions.
Industries of our customers
Banking Sector
Defense Industry
Mechanical Engineering
IT
Construction Industry
Hardware - The right basis for high-performance IT
Technology that fits - for safety, performance and control.
A reliable IT infrastructure starts with the right hardware. Even if hardware is not the focus of our IT operations services, it is an indispensable building block for stable, secure and high-performance IT solutions. That’s why we support our customers in selecting and configuring precisely the systems that best suit their IT strategy.
Our hardware consulting includes:
- Network components such as firewalls, routers and switches – in cooperation with proven partners such as LANCOM Systems and Rohde & Schwarz
- Server solutions “Assembled in Germany” – individually configured in cooperation with Happyware
- Smartphones and tablets – especially for secure corporate use with Apple INDIGO and our integrated mobile device management service
- Workstation hardware – from notebooks to desktop systems, tailored to the requirements and standards of your company
Our claim: No overengineering, no flying blind – but precisely coordinated components that support your IT vision and do not slow down your security strategy.
Tailor-made. Efficient. Customer-centered.
Managed services in IT operations - but the agilimo way, please
Managed services from agilimo are not off-the-shelf. They are the result of decades of experience in the analysis of complex IT environments and the targeted optimization of processes and systems. Developed from the specific needs of our customers – and implemented with a clear focus on flexibility, transparency and efficiency.
We don’t see managed services as a product, but as a continuous service process that is geared towards the real requirements of your company. Unlike many market players, we adapt our services to your processes – and not the other way around.
What makes Managed Services from agilimo special:
- Individual adaptation instead of standardization
- Agile and scalable
- Efficient from experience
Whether service desk, infrastructure operation or security services – our managed services are designed to grow with you. This allows you to remain flexible, relieve your internal IT team and at the same time ensure the quality and stability of your systems.
Personal. Solution-oriented. Reliable.
Service Desk
Your direct line to quick solutions. Our Service Desk is more than just a support hotline – it is a central component of our managed services and a genuine customer experience. With a high first-time resolution rate, reliable communication and an empathetic approach, we ensure that your employees receive competent support at all times – friendly, clear and at eye level.
We take responsibility: as soon as we receive a request, our teams work in the background to find a reliable solution – without the customer being passed back and forth between specialist departments.
Our claim: We don’t think of service as a ticket number – but as a trusting relationship in which people work for people. Fast. Safely. And with an eye for the essentials.
This is what distinguishes our Service Desk:
- High first-time resolution rate and direct access to our expert teams
- German and English-speaking support, either in the standard service period or as 24/7 operation
- Experienced, trained employees from Germany, trained in dealing with complex and sensitive support situations
- Security-checked teams (up to Ü2) for customers with increased protection requirements, e.g. in the VS-NfD environment
- Privacy-compliant infrastructure with specially secured areas for KRITIS-relevant customers
Our services in the area of backend management – Infrastructure as a Service:
- Installation and operation of complete or partial infrastructures – in the customer data center, in co-location environments or in the German STACKIT Cloud
- Virtualization platforms: Proxmox, Broadcom VMware, Nutanix, Microsoft Hyper-V
- Network operation as a service – routers, firewalls, WLAN, switches
- Application operation:
- E-mail: OX Suite, Microsoft Exchange Server
- Databases: MS SQL, Oracle, MongoDB, MySQL, MariaDB
- Authentication: AD, LDAP, SAML, OAuth, certificate services
- Encryption & MFA, smartcard integration
- 24/7 monitoring of all systems
Infrastructure as a Service
Backend Management
We think holistically about infrastructure. Not in silos. agilimo stands for sophisticated IT infrastructures that act as a stable backbone for secure and high-performance IT services.
Our many years of expertise in the interaction of complex system landscapes form the basis for a backend service that goes far beyond traditional operating models.
Our claim: Your systems don’t just run – they work securely, efficiently and are always ready for whatever comes next.
Security with a system. And with responsibility.
Backup
Data security needs more than just copies. A good backup is not a product – it’s a promise. We take full responsibility for protecting your data and ensure that your backup strategy not only works in an emergency, but also meets the highest standards.
Our claim: Data loss is not an option – that’s why we continuously check, test and improve.
Our services in the area of Backup-as-a-Service:
- Scalable backup architectures – in the customer data center, co-location or in the STACKIT Cloud
- Technology platforms: Veeam, Proxmox Backup Server, TrueNAS, S3-compatible object storage
- Regular restore tests
- ISO 27001-compliant documentation
- Integrated monitoring
Our services in the area of client management:
- Central rollout and software management
- Automated refueling of new clients
- Individual software packaging
- Platforms: Matrix42 Empirum, Microsoft Endpoint Manager (formerly SCCM)
- Self-service portals with approval processes
Automated. Standardized. Ready.
Client Management
Efficient clients, productive teams.
We take care of the central administration, configuration and delivery of end devices and software for our customers – automated, traceable and low-maintenance.
Our claim: Less effort, more control – for standardized, secure and quickly available client workstations.
Protection where attacks begin.
E-Mail-Security
Phishing, CEO fraud, malicious attachments – we stop threats before they reach your inbox. With our exclusively operated XORLAB instance in German data centers, we offer email security with full data sovereignty.
Our claim: We don’t just provide protection – we provide clarity.
Our e-mail security services:
- Filtering incoming and outgoing mails
- Intelligent threat detection
- User-friendly quarantine portal
- Managed Abuse Mailbox (optional)
- Attack simulation to get started
Our advice on managed firewalls:
- Provision & operation of next-gen firewalls
- 24/7 rule change service
- Monitoring & attack detection
- Security Incident Management
- Segmentation, e.g. for machine or management networks
Protection at network level. Fully managed.
Managed firewall
Firewall management without compromise – agile, secure, 24/7. Whether external or internal – we secure your networks with high-performance firewalls and take care of operation, maintenance and customization.
Our claim: We make firewall security transparent, proactive and efficient.
Flexible. Secure. Efficient.
Modern Workplace
Work safely where it suits you best. The modern workplace is no longer tied to a fixed location. Today’s employees expect flexible working options – whether in the office, at home or on the move. At the same time, the requirements for security, efficiency and user-friendliness are increasing.
agilimo offers you tailor-made solutions for the Modern Workplace that meet these requirements. Our concepts enable your teams to work productively and securely – regardless of location.
Our claim: We create working environments that combine flexibility and security – so that your company can meet the requirements of the modern working world.
Our services in the area of Modern Workplace:
- Individual workplace concepts tailored to the specific needs of your company
- Integration of secure mobile workstations, including mobile device management (MDM)
- Optimization of the IT infrastructure for flexible working models
- Consulting and implementation of security strategies to protect data and systems
- Training and support for employees to facilitate the transition to the Modern Workplace
Customers about agilimo
Facts Figures
secured devices
successful projects
served coffees latte macchiatos
Technology changes - our standards remain high.
IT operations with agilimo - infrastructure that thinks for itself.
With IT operations, agilimo delivers more than just operations: we offer you a reliable, secure and high-performance infrastructure that perfectly matches your requirements – modular, scalable and well thought-out down to the last detail.
From strategic consulting and individual hardware selection to fully managed services: Our services complement each other to form a strong foundation on which secure digitalization becomes possible – even for sensitive or regulated environments.
Our promise:
- Clear structures, comprehensible processes
- Highest standards of security and data protection
- Customized solutions instead of standard packages
- Personal contacts with operational experience
- 100% Made in Germany – with privacy protection on request